Build a direct relationship with your fans by reaching out to them on the messaging channels they use most

Get fans from the couch to the stadium by text-enabling your ticket line and messaging about renewals, events, and promotions

How Does Teckst Work?

Teckst is a platform that enables real time, human-to-human communication between brands and their customers. The application integrates seamlessly with your CRM, allowing agents to respond directly to SMS and mobile messages within your current workflow.

How to Use Teckst for Sports and Events

Lead Generation:

Lower the barrier to entry for fans to request ticketing information by texting your toll-free and local numbers. Allow fans to text with reps regarding everything from single game tickets to season packages to suites.

Touchpoint Process:

Add SMS as an activity within the sales process and use it to communicate with busy, high-value corporate targets.

Service:

Head off calls and social media complaints by proactively informing fans of game delays and cancellations and fielding questions surrounding tickets operations, seating, in-game experiences, arena policies, and more.

Renewals:

Send reply-enabled text messages informing ticket holders of renewals and upgrades.

Why Use Teckst for Sports and Events?

Integrate Seamlessly:

With our pre-built integrations, allow reps to send and respond to fan messages within their existing touchpoint process.

Generate Revenue:

Use messaging in your sales process to recap conversations, confirm appointments, and facilitate renewals. Provide fans a quick and easy way to buy.

Delight Customers:

Send fans helpful updates on everything from weather delays to special events without inconveniencing them with unwanted phone calls.

Gather Data:

Record important data about your customers and use it to build stronger relationships.

CRM Integrations for Sports and Events

Microsoft Dynamics

Teckst lives on the contact record, making texting efficient for reps.

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Salesforce

Teckst integrates directly onto the contact object, making it easy for reps to text prospective customers. The Teckst widget houses historical conversation data so reps can easily refresh themselves on prior interactions. Teckst can also embed features into commonly used, custom areas to enhance rep workflows.

Learn More

Microsoft Dynamics

Teckst lives on the contact record, making texting efficient for reps.

Learn More

Salesforce

Teckst integrates directly onto the contact object, making it easy for reps to text prospective customers. The Teckst widget houses historical conversation data so reps can easily refresh themselves on prior interactions. Teckst can also embed features into commonly used, custom areas to enhance rep workflows.

Learn More

Teckst App

The Teckst app (available for iOS and Android) allows sales reps and agents to text with prospects and customers on their own time. It records all text conversations and pushes them to the CRM contact page.

Each user has their own individual instance of the app and only receives access to their own contacts and conversations. They can opt in to receive push notifications or emails about new messages, and filters will help them identify conversations that need immediate attention. Prospects can also be assigned priorities based on their value.

Teckst in Other Industries

Teckst for
Retail

Use messaging channels to drive store and website traffic, improve the in-store experience, and deflect calls by providing quick answers to frequently asked questions like “Where is my order?”

Teckst for
Travel

Keep in touch with travelers before, during, and after a trip with notifications about available inventory and promotions, updates about weather conditions or area attractions, and satisfaction surveys.

Teckst for
Services

Create “forever conversations” with your customers that blur the line between customer support and marketing and keep your service top of mind. Use messaging to help with acquisition, retention, loyalty, and referrals.