Sports Business Solutions announced today their exclusive vendor partnership with New York City-based enterprise two-way messaging platform provider, Teckst.
Teckst will become the exclusive text and mobile messaging partner (and preferred platform) of Sports Business Solutions. Text and mobile messaging have been emerging as sales and consumer communication tools over the last few years, particularly across industries such as retail, travel, and sports. Teckst has become a market leader in these verticals, capturing a significant portion of the sports and entertainment market. Partnering with Sports Business Solutions will cement Teckst’s position as the go-to provider in the industry.
Given their expertise and background in ticket sales training and best practices, Sports Business Solutions will serve as an active partner in co-producing content, providing service consulting for clients of Teckst, doing product placement, as well as making introductions across sports business.
Sports Business Solutions was founded in 2014 by industry professional Bob Hamer, whose primary goal was to help others achieve success in the sport industry. That same year, Teckst set out to transform the way businesses and customers communicate with a flexible platform that could integrate seamlessly with any CRM. Each organization was built from an idea, a dream, and a lot of sweat equity.
“It is only a matter of time before Teckst is a household name within ticket sales departments throughout the sport industry,” Adam Vogel, Sr. Director of Training and Development at Sports Business Solutions said. “They [Teckst] have already figured out how to crack the integration code with Microsoft Dynamics. When leaders in our business understand how easy and relatable the team is at Teckst, they will flock to incorporate their platform. Teckst just gets it.” Vogel continued.
“I’ve been very impressed by the product and team at Teckst. In a short period of time, they’ve emerged as a preferred messaging platform within our industry and have built partnerships with some of our most progressive and innovative sports team partners,” commented Bob Hamer, Founder & President at Sports Business Solutions. “We believe in what they’re building and we are excited to help them tell their story on a larger scale.”
“As soon as we began working with sports & entertainment clients, I immediately thought of Sports Business Solutions. No one knows the industry better than they do, and I am excited to bring their expertise to the Teckst family”, said Kristi McMillin, Director of Growth Operations at Teckst. “Their background and in-depth knowledge of the ticket sales and service process will undoubtedly elevate the functionality of our product and the way front offices implement text messaging.”
Sports Business Solutions is based out of Phoenix, AZ. The company provides sales training, business consulting and recruiting services to more than 70 sports teams, colleges, and properties throughout the United States as well as Canada. They actively pursue partnerships with the most progressive vendors and providers that influence the business side of sport and entertainment. They also offer career services for sports industry job seekers.
Teckst is a company that empowers enterprises to build one-on-one relationships with their customers by facilitating human-to-human text and mobile messaging. They text-enable a company’s current phone numbers and pull the SMS messages directly into the CRM, where representatives can respond quickly and efficiently. The Teckst platform integrates seamlessly with Zendesk, Salesforce, Oracle, Microsoft Dynamics, FreshDesk, and more, with a dashboard that puts analytics and controls at the fingertips of management.