Teckst imports messages from multiple channels into a single view so customers can use their preferred app to contact you

Allow agents to respond quickly without interrupting their current workflows

 

Teckst imports messages from multiple channels into a single view so customers can use their preferred app to contact you

Allow agents to respond quickly without interrupting their current workflows

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Messaging Channels

SMS/Text

Capitalize on the asynchronous nature of text messaging to maximize agent efficiency and lower costs while increasing customer satisfaction.

Facebook Messenger

Facebook Messenger is used by 13 billion people worldwide. Meet your customers where they already are.

WhatsApp

WhatsApp is the world’s most popular messaging app. Connect with your customers around the globe by enabling this channel.

Call-to-text

Use messaging to deflect expensive and time-consuming calls from your call center.

SMS/Text

Capitalize on the asynchronous nature of text messaging to maximize agent efficiency and lower costs while increasing customer satisfaction.

Facebook Messenger

Facebook Messenger is used by 13 billion people worldwide. Meet your customers where they already are.

WhatsApp

WhatsApp is the world’s most popular messaging app. Connect with your customers around the globe by enabling this channel.

Call-to-text

Use messaging to deflect expensive and time-consuming calls from your call center.